How to Be Great at Outsourcing and Virtual Teams
Tags24/7 analytics automation Business Process Outsourcing Copywriting CRM customer support data Delegate digital ads Digital Support Staff ecommerce email Email Management Entrepreneur Facebook Flexible Staffing Freelance Writers Freelancing freshdesk google analytics gorgias graphic design Hiring Freelancers live chat MailChimp Marketing ominchannel support organizer Outsourcing Philippines Project management search engine optimization seo Small Business social media Social media experts social media management stress Time Management video Virtual Assistant Virtual Team website content writer
You want to hire virtual assistants but you’re not sure if you can or should? Here’s a handy checklist on how to stay ahead in the “remote revolution.”
You want to be a good boss and you want more profit. That might seem like a tall order, but many easily manage it, which explains the popularity of the digital job marketplace. Everyone wins. The client–you– get more hours and use it where you need it most, and we, the freelancers, earn money right at home.
The catch is that while many of us love our freedom, not all of us are lucky enough to find a great job.
Definition of a great job:
- boss is smart, goal-driven and considerate
- communication reflects all three above
- real contribution to the business
- feedback on what we contribute
- some training so we could contribute more and better!
To be great at outsourcing and NOT lose money on premature engagement, check if you have all five of those points covered. The last one especially for VAs. Skilled virtual assistants are lifesavers. Some come already knowledgeable in your field, but most only needs some training to become a rockstar you’ll rave about.
Hire for the right reasons. For example, real estate virtual assistants make huge profits for their clients by taking on admin, marketing and sales tasks that otherwise eat time away from closing sales. Real estate agents make money through closing sales, not by ordering property brochure, proofreading and updating listings, or seeing to the house staging!
What would you rather do? Great.
Now what would your freelancer do?
Some clients copy and paste from other job postings, to their loss. Some clients lump together several jobs that require different skill sets. Don’t.
Some clients only make a laundry list of what they don’t want. Er. That’s negativity. Focus on the positive and WHAT YOU NEED YOUR FREELANCERS TO DO AND WHAT SKILLS YOU NEED THEM TO HAVE.
A detailed job posting helps VAs self-select. They’d apply if they’re confident they can do your task/s, and they won’t if they’re not qualified.
If you need a VA for admin tasks, get a VA. If you need a graphic designer for your website and social media posts, get a graphic designer. If you need content and captions for the same, get a writer. If you need WordPress or Weebly or Joomla customization, get a web developer.
Make a list of what you need done. If it’s a lot, look into hiring a team like USource. Or simply hire as you move along, e.g., web developer first, and then graphic designer and writer, and then the VA as admin tasks start to roll in with the launch of your website/social.
It saves you money. It gives you and your freelancers a road to follow.
There is such a thing as workplace chemistry. Do you remember dreading going to the office because you and your colleagues rub each other wrong? All of us, client and freelancer, avoid that now. We should all love going to work and clocking in.
The interview also lets you assess how good a candidate your potential VA is. Would she need training? On what? And what about the essential soft skills every freelancer needs?
For example, Google has Analytics Academy. Coursera has plenty of courses.
You might start out working together while online at Skype, but you discover Slack is so much better. Flexibility and an openness to new discoveries make you a great client, and helping your VAs acquire new/more skills make them not only more valuable and skilled, but happier!
Entrepreneur created a hilarious infographic about remote managers. See if you measure up to those fictional bosses.Combine the Pros, avoid the Cons, and you’re on your way to success with your freelancers.